Refund Policy
Last updated: June 6, 2025
Refund Policy — Solver Company
Last updated: June 6, 2025
1. General Provisions
We provide professional digital services, including web design, website development, branding, graphic design, consulting, and other custom services.
By purchasing our services, you agree to the terms of this Refund Policy.
2. Refund Eligibility
A refund may be granted in the following cases:
- The project work has not yet started.
- We are unable to fulfill the order for reasons within our control.
3. Non-Refundable Services
As all services are customized according to the client's specific requirements, refunds are not available after:
- Work on the project has begun;
- Design concepts, mockups, drafts, or intermediate deliverables have been provided;
- Agreed project milestones have been completed;
- Files, materials, or final deliverables have been transferred to the client.
4. Revisions
Before considering a refund request, the client will be given the opportunity to request revisions in accordance with the terms agreed upon when placing the order.
5. Refund Processing Time
If a refund is approved, the funds will be returned using the same payment method used for the original purchase.
Refund processing typically takes between 5 and 14 business days, depending on the payment provider and banking institution.
6. Contact Information
For any questions regarding refunds, please contact us:
Email: solvershq@gmail.com
Website: solverwebsite.com